Shipping & Delivery

1. Delivery at your home or office address including installation: 

  • If you select this option, the H.O.L.A. delivery team will call you to agree on a date and time to deliver the item at the address specified upon checkout.
  • On the day of delivery, the H.O.L.A delivery team will bring the item to your specified address.
  • Depending on the item, there are 2 modes for installation:
    • The delivery team would unpack and install the chosen item

or

  • An installation team would come over to your specified address at a date/time agreed with the customer in order to unpack and install the item.
  • All packaging would be disposed of by the H.O.L.A delivery/installation team.
  • This delivery and installation option carries a 13% supplement fee to be paid upon checkout.

2. Delivery at your home or office address without installation: 

  • If you select this option, the H.O.L.A delivery team will call you to agree on a date and time to deliver the item at the address specified upon checkout.
  • On the day of delivery, the H.O.L.A delivery team will bring the item to your specified address.
  • If you select this option, please note that the H.O.L.A delivery team will not unpack or install the purchased items and will not be responsible for any installation charges incurred by the customer for alternative arrangements made for installation. Moreover, the H.O.L.A team will not be responsible to remove and discard any packaging.
  • This delivery option carries a 6% supplement fee to be paid upon checkout.

3. Collection from our stores: 

  • If you select this option, the HOLA COLLECTION team will call to inform you when your item is ready for collection.
  • Once your order is ready for collection, you are kindly asked to come to the H.O.L.A stores at Msida Valley Road, Birkirkara, Malta in order to collect your item.
  • If you select this option, please note that the H.O.L.A team will not deliver, unpack or install the purchased items and will not be responsible for any delivery/installation charges incurred by the customer for alternative arrangements made for delivery and installation. Moreover, the H.O.L.A team will not be responsible to remove and discard any packaging.
  • This option is Free Of Charge and carries no supplement fee to be paid upon checkout.
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